Job Description

Part-Time Customer Service / Administration Officer

n

Brendale | Part-time | 21 hours per week | Flexible hours | Immediate start

n

Looking for a part-time role that can work around school hours or other commitments?

n

We're currently looking for a Customer Service / Administration Officer to join a busy team in Brendale on a temporary basis, starting ASAP through to 18 December 2026.

n

The role is 21 hours per week, with flexibility around which days and hours you work, making this a great opportunity for someone looking for a role that fits around family or other commitments.

n

About the role

n

You'll be responsible for supporting customers and the internal team by processing orders, checking stock availability and keeping customers updated on delivery timeframes.

n

Your day-to-day duties will include:

n

n
- Processing customer orders accurately and efficiently
n
- Responding to customer enquiries via phone and email
n
- Providing customers with delivery ETAs and ETDs
n
- Checking stock availability and managing back orders
n
- Handling and resolving customer queries and complaints
n
- Entering and processing orders through SAP
n
- Keeping accurate records of customer interactions and transactions
n
- Communicating with production and dispatch teams to coordinate orders
n




- Providing customers with updates on availability and delivery dates
n
- Calculating pricing and applicable discounts
n
- Assisting with stocktakes when required
n
- Releasing orders for picking
n
- Working closely with internal teams to ensure orders are delivered accurately and on time
n
- General administration and other duties as required
n

n

About you

n

We're looking for someone who is organised, reliable and enjoys working with customers.

n

You'll ideally have:

n

n
- Previous customer service and/or administration experience
n
- Robust attention to detail
n
- Good communication skills
n
- The ability to manage multiple tasks and priorities
n
- Confidence speaking with customers over the phone and via email
n
- Valuable computer skills
n
- Experience with SAP or another ERP/order processing system would be an advantage
n
- A proactive approach and willingness to work as part of a team
n

n

What's on offer?

n

n
- Brendale location
n
- 21 hours per week
n
- Flexible days and hours to work around school hours or other commitments
n
- Immediate start
n
- Temporary position through to 18 December 2026
n
- Supportive team setting
n

n

If you're looking for a flexible part time opportunity and have customer service or administration experience, we'd love to hear from you.

📌 Part time - Customer Service / Administration Officer (Queensland)
🏢 NW Professional Services
📍 Queensland