Client-Facing Software Support & Customization Consultant (New South Wales)

Client-Facing Software Support & Customization Consultant (New South Wales)

21 Sep
|
Meshed Group
|
New South Wales

21 Sep

Meshed Group

New South Wales

Meshed Group in Sydney, Australia, is seeking a Software Support Consultant to join the Service Delivery Team. You will handle incoming inquiries via phone, email, and Zendesk, classify and route issues, and manage complex customisations.

You will work with Product and Engineering teams, test fixes, document results, and maintain SLA commitments. The role also involves training junior consultants and developing knowledge base content.

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📌 Client-Facing Software Support & Customization Consultant (New South Wales)
🏢 Meshed Group
📍 New South Wales

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