Our client is a well established service based organisation supporting residential and commercial customers across South East Queensland. With a busy operational team and a strong focus on customer service, they are looking for a capable and personable Receptionist to become an integral part of their office.
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This is an opportunity to join a close knit team where you will be the first point of contact for customers while also providing valuable administrative support across the broader business.
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About the Role
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As Receptionist, you will be responsible for keeping the front office running smoothly and providing a professional first impression to customers, contractors and visitors.
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- Answering and directing incoming phone calls and responding to general enquiries
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- Greeting visitors and managing front of house requirements
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- Monitoring shared inboxes and directing correspondence to the appropriate team members
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- Providing general administrative support including data entry, document preparation and filing
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- Assisting the scheduling team with incoming calls, customer updates and appointment coordination
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- Updating customer and job information within internal systems
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- Supporting the team with ad hoc administration as required
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- Helping maintain an organised, professional and welcoming office environment
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About You
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You will be someone who enjoys being busy, working with people and helping a team stay organised.
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To be successful, you will ideally bring:
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- Previous reception, customer service or administration experience
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- Strong communication skills and a confident phone manner
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- Excellent organisation and attention to detail
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- The ability to manage competing priorities in a quick paced environment
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- Confidence using Microsoft Office and learning new systems
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- A proactive attitude and willingness to jump in and assist wherever needed
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- A reliable and professional approach to your work
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Experience within trades, construction, property, maintenance or another service based environment would be advantageous but is not essential.
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The Benefits
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- Join an established and busy service based business
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- Varied role combining reception, administration and operational support
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- Supportive and close knit office environment
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- Opportunity to build broader administration and scheduling experience
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- Stable, full time opportunity with plenty of variety
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