About the Role

This permanent, full-time role is the primary point of contact for customers visiting Rylock and suits someone confident engaging with a wide range of clients. You will respond to incoming leads and provide personalised solutions for residential projects, from straightforward renovations to dream homes, supporting clients throughout their sales journey. Working closely with the Sales Manager, you will help ensure the Coburg North showroom operates smoothly. You must be highly organised, able to follow instructions and willing to use your initiative to improve processes. This on-site role requires attendance five days a week, including Saturdays.

Key Responsibilities will include:

- Showroom assistance, product presentation and demonstration to incoming Customers
- Answer incoming calls and emails in a timely manner and assist clients with their queries
- Effectively create quotes and present to prospective customers
- Maintain adequate systems/records to enable efficient follow-up of all quotes
- Sales order recording, reporting, and process administration
- Achieve a Sales Budget and work towards KPI’s
- Supporting Authorised Rylockcare Installers including processing all quotes/sale for these accounts
- Completing Weekly Sales Reporting and Regular Communication with the Sales Manager
- Attendance at Regular Meetings and providing Constructive Input and Ideas
- Performance Reporting, Communication and Feedback
- Assisting the Sale Consultants in their duties from time to time, as instructed by the Sales Manager
- Saturday work is required for this role




- Showroom maintenance, ordering office supplies, refill marketing collateral as required etc
- All further Office Administrative Duties as delegated by the Sales Manager from time to time

The Ideal Candidate

You should be a technically minded, motivated and positive individual. You will be a team player who can adapt to your environment. You’ll have excellent administration skills, be a "people person" who isn’t afraid to pick up the phone, approach customers and go the extra mile to provide great customer service. You want to work for a company that values their employees and rewards them for the efforts they put in. You want room for career progression and a friendly, supportive work environment.

Skills and Experience required:

- Strong Administration skills with a high level of attention to detail
- Highly organised with great people skills
- Not afraid to answer calls, approach customers and go the extra mile to get the job done
- Possess excellent technical aptitude
- Able to make decisions from an objective perspective
- Be a dependable individual and a team player, able to follow instructions
- Proficient with MS Office Suite, especially Word, Excel and Outlook
- Minimum 2 years’ experience in a similar role is preferred

This is a long term position for someone who is committed to a future within Rylock. The successful candidate will be offered excellent career development along with progression opportunities once results are proven. A Salary Package of $94K (Inc. Super) plus commission is on offer.

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📌 Showroom Sales Consultant (Melbourne)
🏢 Rylock
📍 Melbourne