Job Description

Senior Change Manager – Federal Government Technology Transformation

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- Major technology and organisational change program
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- Initial 12-month contract x2
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- Canberra-based
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- NV1 Mandatory
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We are seeking an experienced Senior Change Manager to lead large-scale technology and organisational change initiatives within a complex federal government environment.

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Responsibilities

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- Develop and implement comprehensive change and communication strategies.
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- Create change management plans covering stakeholder engagement, communications, training and impact analysis.
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- Define and communicate the change approach for significant technology and organisational initiatives.
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- Conduct change impact and readiness assessments.
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- Identify change risks and develop practical mitigation strategies.
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- Develop and deliver training to impacted stakeholders.
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- Monitor business readiness, adoption, utilisation and benefits realisation.
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- Identify performance or adoption gaps and recommend corrective actions.
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- Support stakeholders throughout the implementation of change initiatives.
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- Use digital adoption tools to support communications and user adoption.
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- Build solid relationships across project teams,



business areas and senior stakeholders.
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- Promote knowledge sharing and capability uplift across teams.
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- Maintain accurate change documentation in line with governance and record-management requirements.
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Skills and experience

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- Significant experience leading large-scale technology and organisational change initiatives.
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- Strong experience developing change and communication management plans.
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- Proven experience defining and implementing change approaches for complex organisational transformation.
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- Experience delivering organisational change within large and complex IT environments.
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- Strong understanding of recognised change management frameworks and methodologies.
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- Experience working within PRINCE2 and/or Agile delivery environments.
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- Excellent stakeholder engagement, communication and influencing skills.
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- Ability to manage competing priorities and deliver high-quality work within required timeframes.
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- Strong problem-solving skills and a practical, hands-on approach.
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- Relevant tertiary or formal change management qualifications are highly regarded.
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📌 Change Manager (Canberra)
🏢 Charterhouse
📍 Canberra