Vision Radiology is seeking a friendly, professional and highly organised Full-Time Medical Receptionist to join our Hampton team.
This is a fantastic opportunity for someone who enjoys working in a busy healthcare environment and takes pride in delivering exceptional patient care and customer service.
About the Role
As a Medical Receptionist, you will be an important first point of contact for our patients and will work closely with our clinical and administration teams.
Your responsibilities will include:
- Greeting patients and providing a warm, welcoming and professional experience
- Booking and coordinating patient appointments
- Answering telephone enquiries and assisting patients with their queries
- Communicating appointment information clearly and professionally
- Processing patient information, referrals and payments
- Checking and updating patient details accurately
- Providing administrative support to the clinical team
- Liaising with patients, referrers, radiologists, sonographers and other clinical staff
- Managing a busy reception area and prioritising competing tasks
- Maintaining a high level of confidentiality and professionalism
- Working collaboratively with the wider Vision Radiology team
- Ensuring every patient receives an exceptional level of service throughout their visit
About You
We are looking for someone who is:
- Friendly, approachable and patient-focused
- Professional and confident when communicating with patients
- Highly organised with excellent attention to detail
- Comfortable working in a busy healthcare environment
- Able to multitask and remain calm under pressureReliable, punctual and committed to providing excellent service
- Confident using computers and learning new systems
- Able to work independently while contributing positively to a team
- Respectful and comfortable communicating with people from diverse cultural and linguistic backgrounds
Ideally, You Will Have
- Previous medical reception or healthcare administration experience
- Previous customer service experience
- Experience using medical booking or practice management systems
- Excellent verbal and written English communication skills
- Solid organisational and administrative skillsA genuine interest in providing a positive patient experience
- A professional and polished approach to patient care
Medical imaging experience is advantageous, however full training will be provided to the successful applicant.
What We Offer
- Permanent full-time employment
- Monday–Friday roster
- Comprehensive training and ongoing support
- Supportive and friendly team environment
- Uniform provided
- Modern and well-equipped medical imaging clinic
- Opportunities for career development and progression
- The opportunity to join a growing and privately owned medical imaging organisation
- A varied and rewarding role where you can make a genuine difference to the patient experienc