Senior Customer Advocacy & Disputes Specialist (Melbourne)

Senior Customer Advocacy & Disputes Specialist (Melbourne)

21 Sep
|
Jetstar Airways
|
Melbourne

21 Sep

Jetstar Airways

Melbourne

Jetstar Airways in Melbourne is seeking a Senior Customer Advocacy Specialist to lead complex, high-risk customer disputes and investigations, including matters involving tribunals and regulators. The role is based at Collins Street head office and demands empathy, resilience, and qualified problem-solving.

You will investigate thoroughly, communicate outcomes clearly with customers and regulators, prepare submissions for hearings, and represent Jetstar at external proceedings when required,

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📌 Senior Customer Advocacy & Disputes Specialist (Melbourne)
🏢 Jetstar Airways
📍 Melbourne

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