Job Type: Permanent position | Full time position

Job Description

We are an organisation who got tired of watching the people we love fall through gaps, so we built a care company designed around the gap. We provide personalised In-Home NDIS & Aged Care Services

Across Victoria under the National Disability Insurance Scheme (NDIS), as well as everyday living & home support, meal preparation & nutrition support, transport assistance & community access, respite care for families & carers and personal care services. We empower our clients by affording them control over their lives, encouragement to make their own decisions and enable them to live their lives their way. We have a high standard of services to improve our clients' quality of life and continually strive to consistently provide the best support and care for our clients around the clock and in any situation.

To apply you need to have a relevant Bachelor with minimum three years' experience in the community services industry. You also will need excellent written and verbal communication, time management and organizational skills, the ability to advocate, negotiate and problem solve, demonstrated knowledge & understanding of the issues affecting Aboriginal communities, families & children, current working with children check, NDIS Worker Screening Check & an Australian Driver's License. We are offering $75K - $85K

You will be required to;





- Provide direct support to clients, while organising all the paperwork, application forms, and referrals for specialists depending on their needs.
- Respond to enquiries and intake for new NDIS clients as required.
- Deliver individualized and tailored case management support in line with each program and its specific needs.
- Work with local service providers, to create connections that could facilitate the clients' living skills and inclusion into the community.
- Keep a transparent communication with the family members of the clients and support workers to follow up the improvements and achievements of their goals, with monthly home visits.
- Conduct regular plan spend conversations, where the clients can understand their NDIS plan and learn about the management of funding for supports.
- Recognise the clients' needs for services in the areas of accommodation, wellness, health, employment, and development in the community.
- Work with internal and external staff & other Aboriginal services for all Aboriginal families regarding cultural connection and identity.
- Work across other support services programs as required providing support at times of crisis and when required.
- Provide a safe environment for vulnerable or at-risk people and reporting abuse.

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