Commonwealth Bank in Melbourne is seeking Customer Service professionals to join our Customer Engagement Centre, delivering chat and phone support on a 24/7 rotating roster. The role starts with 3 weeks of training at our Melbourne office, then moves to shift work including evenings, weekends and public holidays.
You will be the friendly, helpful voice guiding customers through banking apps and online services, resolving queries at first contact and keeping up-to-date on products and policies.
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📌 24/7 Customer Service Specialist — Hybrid Roles (Melbourne)
🏢 Commonwealth Bank
📍 Melbourne
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