Customer Tech & Support Specialist — Case Management & QA (Queensland)

Customer Tech & Support Specialist — Case Management & QA (Queensland)

21 Sep
|
MTYU - Stones Corner
|
Queensland

21 Sep

MTYU - Stones Corner

Queensland

Redicase, part of Redbourne Business Services, seeks a Customer Technical & Support Specialist to join the RediCase team in Chermside. This role blends software support, data analysis, testing and customer assistance to maximise user outcomes with RediCase workflows.

You will handle first/second-level support via phone and email, troubleshoot issues for non-technical users, and design reports within the case management system. Collaboration with Analysts, Testers and Developers is required.

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📌 Customer Tech & Support Specialist — Case Management & QA (Queensland)
🏢 MTYU - Stones Corner
📍 Queensland

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