Senior Medical Secretary Orthopaedic Practice

We are seeking an experienced and highly organised Senior Medical Secretary to join our busy specialist orthopaedic practice in Richmond.

This is a senior administrative role suited to someone who is confident, takes ownership of their responsibilities and enjoys contributing to a collaborative, patient-focused team. The successful candidate will provide comprehensive administrative support to our orthopaedic surgeons while helping coordinate the daily operations of the practice.

Key responsibilities

Managing patient enquiries, appointments and specialist consulting schedules

Coordinating surgical bookings, hospital admissions and pre-operative requirements

Preparing clinical correspondence, referrals, reports and patient documentation

Managing incoming referrals, results and follow-up requirements

Processing Medicare, DVA, health fund and ECLIPSE billing

Liaising with patients, hospitals, general practitioners, allied health providers and insurers

Maintaining accurate and confidential patient records

Monitoring outstanding tasks and ensuring administrative matters are followed through to completion

Supporting and working alongside other administrative team members





Assisting with the productive day-to-day operation of the practice

Providing professional reception and telephone support

About you

The ideal candidate will have:

Experience as a medical secretary within private specialist practice

Experience coordinating theatre bookings and surgical admissions

Strong knowledge of Medicare, DVA, private health insurance and medical billing

Experience using Genie Solutions, highly regarded

Excellent written and verbal communication skills

Strong attention to detail and the ability to manage competing priorities

A professional, calm and compassionate approach to patient care

The confidence to take initiative with a strong sense of accountability and commitment

The ability to support colleagues and contribute positively to a close-knit team

What we offer

A senior position within an established and respected orthopaedic practice

A professional, supportive and collaborative working environment

The opportunity to work closely with experienced orthopaedic surgeons

Beautiful rooms in the heart of Richmond

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📌 Senior Medical Secretary Orthopaedic Practice (Melbourne)
🏢 Nameless
📍 Melbourne