Job Description

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- Join a supportive team in a stable, well-established Australian business
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- Take ownership of a fast-paced, varied role where you can make an impact
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- Enjoy long-term career growth with training, development and job security
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Do you have excellent communication skills and a passion for customer service? Are you looking for an engaging role with a leader in the Australian glass and aluminium industry?

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Our Woodridge Windows & Doors branch specialises in aluminium window and door solutions for residential, architectural homes and commercial projects. We're seeking a friendly and organised Internal Sales Representative to provide outstanding customer service to clients across Gold Coast and surrounding areas.

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About G. James

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G. James Glass and Aluminium is a leading Australian family-owned company, employing over 1,700 people nationwide. We are known for quality, stability, and a strong commitment to developing our people.

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The Role

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Be the friendly, knowledgeable face of our branch. You'll assist walk-in customers and respond to phone and web enquiries, understand their needs, and provide the right product solutions while delivering outstanding service.

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Key responsibilities:

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- Provide product advice and prepare accurate quotes using V6, in line with Australian Standards, NCC and Design Pressures.
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- Follow up on leads and convert inquiries into sales.
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- Maintain strong product knowledge and deliver excellent customer service
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- Meet KPIs for response time, quote accuracy, conversions,



budgets and customer satisfaction
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About You

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- Open to training and feedback, with a desire to learn and share fresh ideas.
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- A team player who collaborates, contributes to targets, and celebrates success.
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- Passionate about supporting others and creating positive experiences.
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- Strong written and verbal communication skills, with a proactive and solutions-focused mindset.
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- Aligned with our company values and culture.
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- Industry experience is preferred.
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- You bring enthusiasm, energy, and a can-do attitude to everything you do.
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The Benefits

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- Competitive salary package in line with experience.
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- Full-Time permanent position with immediate start available.
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- Health insurance perks - 7% discount with BUPA.
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- Access to Employee Assistant Program - TELUS Health.
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- Career training and development opportunities across the G. James Group.
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- Free on-site parking.
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- Positive safety culture and team environment.
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- Excellent employment conditions and stability with our Australian Family-owned business committed to manufacturing in Australia.
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Please note:

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The successful applicantwill be required to undertake a full pre-employment medical including drug and alcohol screening.

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While we value the role of recruitment agencies, we are not accepting candidates through agencies at this time.

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G. James is an equal opportunity employerFor more information visit www.gjames.comG. James celebrates109 years in 2026

📌 Internal Sales Representative (Queensland)
🏢 G.James
📍 Queensland