Hybrid Banking Hardship Team Lead (Victoria)

Hybrid Banking Hardship Team Lead (Victoria)

21 Sep
|
Probe CX
|
Victoria

21 Sep

Probe CX

Victoria

Job Description

Probe CX in Melbourne CBD is seeking a seasoned Team Leader for its hardship support unit within retail banking. You will coach a specialist team, drive key metrics, and ensure compliant, customer-centric service while navigating regulatory changes and evolving processes.

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Hybrid work with office in Melbourne CBD. The role focuses on performance, escalation management, and continuous improvement in a regulated workplace.

📌 Hybrid Banking Hardship Team Lead (Victoria)
🏢 Probe CX
📍 Victoria

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