Elsevier in Melbourne is seeking a Customer Success Manager to lead onboarding, enablement and value realization across Solutions and Research Sales. You will build trusted relationships, demonstrate ROI, and support renewal strategies while collaborating with Account Managers and support teams.
You will drive adoption of Elsevier solutions, deliver digital training, and pursue upsell opportunities within an international matrixed organization.
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📌 Strategic Customer Success Manager - SaaS for Science & Health (Melbourne)
🏢 Elsevier
📍 Melbourne
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