Zimt Patisserie is looking for an energetic, experienced and people-focused hospitality professional to join us as a full-time Supervisor / Assistant Manager. This hands-on leadership role suits someone who enjoys excellent customer service, supporting a busy team and helping a well-loved local patisserie run smoothly each day. In this role, you will help lead the daily flow of our front-of-house team, guiding team members, supporting smooth service, communicating clearly across the business and creating a welcoming experience for every customer.
Key responsibilities
Barista work and till operation
Food and table service
Cake orders management
Rostering and team supervision
General support across all front-of-house areas
Leading the daily flow of the front-of-house team
Guiding team members and supporting smooth service
Communicating clearly across the business
Maintaining high standards and established systems
About you
At least 6 months' experience as a Supervisor, Assistant Manager or similar hospitality leader
A genuine passion for hospitality,
customer service and working as part of a team
Friendly, confident and able to build rapport with regular customers
Able to work independently, stay organised and keep pace in a busy café workplace
Well presented, well-spoken and attentive to detail
A good understanding of hospitality operations, with the ability to adapt as service needs change
Strong time management skills, with the ability to manage your own workload while supporting the front-of-house team
Day shifts only - no nights
Support and guidance from our Senior Team
Training provided
A positive, close-knit workplace with an enthusiastic team
The opportunity to contribute to a flourishing local business
About us
Zimt Patisserie is a well-loved local patisserie in Surrey Hills known for maintaining high standards and creating a welcoming experience for every customer.