Corio Village Medical Practice is seeking an experienced and reliable Medical Receptionist to join our friendly team on a casual basis. The successful applicant will be professional, organized and confident working in a general practice environment.

Key responsibilities

- Welcome patients and provide respectful, culturally appropriate service
- Confirm patient identity using three approved identifiers
- Manage appointments, telephone calls and patient enquiries efficiently
- Recognise potentially urgent concerns and promptly escalates them to clinical staff
- Maintain accurate and confidential electronic patient records
- Process Medicare billings, payments and patient information correctly
- Manage correspondence, recalls, reminders and incoming documents according to practice procedures
- Follow privacy, confidentiality, infection‑control and emergency procedures
- Assist with patient feedback, incidents and administrative follow-up




- Support doctors, nurses and the practice team in delivering safe, coordinated patient care

About you

- Previous experience in medical reception
- Familiarity with Best Practice software preferred
- Excellent communication and customer‑service skills
- Strong attention to detail and ability to multitask
- Dependable, adaptable and available to cover additional shifts when required
- Able to work independently and as part of a team
- Sound understanding of patient privacy and confidentiality

What We Offer

- A friendly and supportive team environment
- A well‑established and accredited medical practice
- Opportunities to expand your general practice knowledge
- Remuneration based on experience and the applicable award

#J-18808-Ljbffr

📌 Experienced Medical Receptionist (Geelong)
🏢 Corio Village Medical Practice
📍 Geelong