An opportunity exists for experienced and motivated Administration Secretary and Receptionist staff to join a busy Cardiology Centre in East Melbourne. Reporting to the practice manager, the role has patients and administrative responsibilities and is suitable for someone who could reflect the practice's passionate and caring values towards patients through their personality and work ethics.

Key responsibilities

- Assisting patients with the meet and greet, booking, answering phones, processing payments, Medicare and Private Health Fund billings
- Management of correspondence - phone, fax and emails
- Management of practice software Healthtrack
- Communication with GPs and other referrers
- Communication with private hospital administration to coordinate patient bookings and admissions




- Maintenance of the areas of the practice ensuring compliance with COVID / Infection Control standards and OHS regulations are met
- Maintenance and monitoring of office supplies and equipment within the practice

About you

- Experience as a receptionist or administrative officer ideally in a healthcare setting
- Knowledge of all aspects of reception responsibilities and patient management
- Ability to work autonomously
- Excellence in time-management and the ability to prioritise competing demands
- Focus on continual practice improvement
- High level of IT literacy and digital technology
- Previous experience in a private medical practice (desirable)
- Experience with Healthtrack software (desirable)

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📌 Medical Administration / Receptionist (Melbourne)
🏢 MediHealth Partners
📍 Melbourne