Job Description

At the heart of our service offering are our people and our promise to deliver a no better logistics experience. efm Logistics is leading as the largest 4PL provider in Australia & NZ, meaning we do much more than just ship goods. We design, build, manage and provide integrated, optimised supply chain solutions.

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We have an exciting opportunity for a critical and analytical thinker to join our Finance Operations team as an MDM Analyst. This person thrives in an environment that promotes a high level of accuracy, governance, and process improvement. Adaptable in ever-changing environments, they will be able to address system issues effectively and efficiently and maintain strong relationships with stakeholders.

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As a MDM Analyst, you will be responsible for:

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- Timely and accurate actioning of cases that come through the system from stakeholders
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- Maintaining and updating data to accurately reflect contracts or variations to eliminate discrepancies
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- Issue resolution of all cases, with a focus on long term solutions
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- Solving carrier invoicing and credit issues in collaboration with the Claims team
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- Proactively communicating around, and efficiently resolving all discrepancies with internal and external stakeholders
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- Be a part of ongoing stakeholder training to enhance processes & systems
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- Process improvement and efficiency identification
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We are looking for:

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- Minimum of 12 months of Analytical and/or Systems experience
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- MS Office (Intermediate – Advanced Excel)
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- Successful track record of problem solving and continuous improvement projects
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- Proven ability to manipulate, analyse and interpret data for decision-making
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- Demonstrate strong mathematical ability
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- Commerce or Business Info Systems qualification desirable
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- Ability to work in a fast-paced and high-volume workplace
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This is a fantastic opportunity to join an organisation that places value on your professional development and growth within the business.

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These benefits include:

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- Strong focus on regular and ongoing professional development training, enhancing skills and career progression
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- A dynamic and empowering culture, where we challenge each other to do it better
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- An opportunity to be part of an industry leader
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- Modern office space and technology, located within Moorabbin's ever evolving Morris Moor complex
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- Free parking and onsite café
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- Company functions and team building activities
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- Partner with 2 charities, volunteering time to make a difference and contribute to the positive impact they are having both locally and internationally
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📌 MDM Analyst (Victoria)
🏢 Efm
📍 Victoria