IKON Waste Management & Recycling services (IWS) are dedicated to advancing and elevating your sustainability goals. We partner with commercial and industrial clients to create and manage sustainable waste and resource recovery solutions.

We are now seeking an exceptional Chief Operating Officer to lead and optimise our Waste Management division, ensuring the delivery of safe, efficient, and innovative solutions for our customers and communities. As a key member of the Executive Leadership Team, you will play a pivotal role in shaping strategy, leading large-scale operations, driving financial performance, and fostering a high-performance culture across the organisation.

About the Role

Reporting directly to the Chief Executive Officer, this role will be responsible for the overall operational performance of the business, overseeing waste collection, resource recovery, recycling, processing facilities, transport logistics, fleet management, and customer service operations.

You will provide strategic leadership while ensuring operational excellence, regulatory compliance, environmental responsibility, and sustainable business growth.

Key Responsibilities

Strategic Leadership

Develop and execute operational strategies aligned with organisational objectives.

Drive continuous improvement and innovation across all operational functions.

Identify and implement opportunities for business growth, operational efficiencies, and service enhancement.

Contribute to executive decision-making and long-term business planning.

Operational Management

Lead the day-to-day operations of waste collection, transfer stations, recycling facilities, and resource recovery activities.

Ensure service delivery meets customer expectations, contractual obligations, and performance targets.

Optimise fleet utilisation, workforce planning, productivity, and cost management.

Monitor operational KPIs and implement corrective actions where required.

Manage operational budgets, forecasts, and capital expenditure programs.

Deliver sustainable profitability through effective resource allocation and cost control.

Support commercial activities including tender submissions, business development initiatives, and contract management.

Safety, Compliance & Environmental Management

Champion a strong safety-first culture across all operations.

Ensure compliance with all environmental, workplace health and safety, and regulatory requirements.

Lead risk management initiatives and promote best-practice environmental outcomes.

Inspire, coach, and develop senior operational leaders and management teams.

Build a high-performing culture focused on accountability, engagement, collaboration, and continuous improvement.

Drive leadership development and succession planning initiatives.

About You

To be successful in this role, you will possess:

Extensive senior executive leadership experience within waste management,



environmental services, transport, logistics, infrastructure, utilities, or a related industry.

Proven success managing large, multi-site operational teams.

Strong commercial acumen with demonstrated experience delivering financial and operational results.

Exceptional stakeholder management and communication skills.

Experience leading organisational transformation and continuous improvement programs.

Strong understanding of workplace health and safety legislation and compliance requirements.

Preferred Qualifications

Tertiary qualifications in Business, Engineering, Environmental Science, Logistics, Operations Management, or a related discipline.

Postgraduate qualifications (MBA or equivalent) highly regarded.

Knowledge of waste management, recycling, circular economy initiatives, and environmental sustainability practices.

What We Offer

Executive leadership chance within a growing and dynamic organisation.

Competitive executive remuneration package including performance incentives.

Opportunity to influence strategy and shape the future direction of the business.

Collaborative and values-driven leadership environment.

Commitment to innovation, sustainability, and career development.

IKON services the public and private sectors. Boasting a diverse national client base, IKON is contracted to a number of high profile clients, including but not limited to, Crown Casino, Federation Square, Melbourne Convention & Exhibition Centre, Melbourne Market and the National Gallery of Victoria.

Our reputation is underpinned by a commitment to provide holistic cleaning solutions that incorporate our clients’ property services and waste management needs. At IKON we work closely with our customers, guaranteeing a true partnership approach and a cohesive and positive platform to accomplish all our objectives. We are fully accredited (QA/OHS/EMS) and relentless in researching and developing best practice. The application of new ground breaking technology gives us a power and edge over our competitors.

Source: This is an extract from the company's own website.

IKON services the public and private sectors. Boasting a diverse national client base, IKON is contracted to a number of high profile clients, including but not limited to, Crown Casino, Federation Square, Melbourne Convention & Exhibition Centre, Melbourne Market and the National Gallery of Victoria.





Our reputation is underpinned by a commitment to provide holistic cleaning solutions that incorporate our clients’ property services and waste management needs. At IKON we work closely with our customers, guaranteeing a true partnership approach and a cohesive and positive platform to accomplish all our objectives. We are fully accredited (QA/OHS/EMS) and relentless in researching and developing best practice. The application of new ground breaking technology gives us a power and edge over our competitors.

Source: This is an extract from the company's own website.

Founded in 1999 and with corporate head offices in Melbourne & Sydney, IKON Services Australia is the product of 40+ years’ experience and a desire to provide tailored cleaning and facilities management services to clients unencumbered by the bureaucracy that often accompany huge corporations.

A market leader, IKON services the public and private sectors. Boasting a diverse national client base, IKON is contracted to a number of high profile clients, including but not limited to, Crown Casino, Federation Square, Melbourne Convention & Exhibition Centre, Melbourne Market and the National Gallery of Victoria.

Our reputation is underpinned by a commitment to provide holistic cleaning solutions that incorporate our clients’ property services and waste management needs. At IKON we work closely with our customers, guaranteeing a true partnership approach and a cohesive and positive platform to accomplish all our objectives. We are fully accredited (QA/OHS/EMS) and relentless in researching and developing best practice. The application of new ground breaking technology gives us a power and edge over our competitors.

Source: This is an extract from the company's own website.

Founded in 1999 and with corporate head offices in Melbourne & Sydney, IKON Services Australia is the product of 40+ years’ experience and a desire to provide tailored cleaning and facilities management services to clients unencumbered by the bureaucracy that often accompany huge corporations.

A market leader, IKON services the public and private sectors. Boasting a diverse national client base, IKON is contracted to a number of high profile clients, including but not limited to, Crown Casino, Federation Square, Melbourne Convention & Exhibition Centre, Melbourne Market and the National Gallery of Victoria.

Our reputation is underpinned by a commitment to provide holistic cleaning solutions that incorporate our clients’ property services and waste management needs. At IKON we work closely with our customers, guaranteeing a true partnership approach and a cohesive and positive platform to accomplish all our objectives. We are fully accredited (QA/OHS/EMS) and relentless in researching and developing best practice. The application of new ground breaking technology gives us a power and edge over our competitors.

Source: This is an extract from the company's own website.

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📌 Chief Operating Officer (Melbourne)
🏢 IKON Services Australia
📍 Melbourne