Head of Customer Experience & Engagement (New South Wales)

Head of Customer Experience & Engagement (New South Wales)

21 Sep
|
Accor Apartments and Realty
|
New South Wales

21 Sep

Accor Apartments and Realty

New South Wales

Accor Apartments & Realty is seeking a Customer Experience Manager to oversee customer experience initiatives across a designated portfolio. You will lead a team of Head Concierge and Concierge Executives, ensuring KPI targets and budgets are met, and you will craft engaging content for social media and online platforms.

You will collaborate with the Area Manager on talent management, recruitment, rostering, and implement best practice tools while embodying Accor values and delivering

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📌 Head of Customer Experience & Engagement (New South Wales)
🏢 Accor Apartments and Realty
📍 New South Wales

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