Job Description
About MACq 01
n
Nestled in the heart of the historic Hobart waterfront, MACq 01 Hotel is a Federal Hospitality luxury property that blends premium accommodation with immersive, unforgettable experiences. Our halls are alive with stories, art, and history that connect guests to the spirit of Tasmania.
n
What you can expect in a day in this role:
n
In this role, you'll play a key part in creating a warm, inviting, and welcoming atmosphere for every guest. You'll support the Front Office team with a strong focus on enhancing the guest experience, proactively identifying opportunities to deliver service that consistently exceeds expectations. As part of this role, you'll also:
n
n
- Handle luggage and storage for guests
n
- Valet parking of guest cars
n
- Facilitate transport services at guest request
n
- Run general errands for guests and to support hotel operations
n
- Provide current information about in-house facilities, local events and attractions
n
n
What you will bring to the role:
n
n
- Experience in a similar role at a premium property (desirable)
n
- Current full manual Driver's License is essential
n
- Tasmanian recognised Responsible Service of Alcohol (RSA)
n
- Strong time management, organisation, and planning skills with excellent attention to detail
n
- Exceptional verbal and interpersonal skills, with the ability to effectively communicate with a diverse range of internal and external stakeholders
n
- Flexibility to work a 7-day roster, including weekends, public holidays, and evenings
n
n
What you can expect from us:
n
Along with this fantastic job and Federal Hospitality discounts across our hospitality and tourism properties, you will also receive:
n
n
- Delicious FREE staff meal available per shift
n
- Access to hundreds of discounts across many brands, helping you save on everyday expenses, including phone bills, fuel and groceries, fashion, restaurants, and entertainment
n
- Supportive work workplace with learning and development opportunities
n
📌 Porter (Hobart)
🏢 Macq01
📍 Hobart