Disability Support Worker (in home, female) - Mitcham

As a Disability Support Worker, you will support NDIS participants to live as independently as possible while maintaining dignity, choice and control in their home workplace. You will assist with daily living activities, promote community participation, and support individuals to work towards their personal goals in a structured, team-based support setting.

Participant overview

Female, early 60s

Psychosocial disability with significant cognitive impairment

Secondary physical impairment impacting mobility, movement and balance

Mobility can fluctuate significantly throughout the day

High falls risk, uses a 4-wheel walker and, depending on presentation, may require a Sara Stedy/standing transfer aid or wheelchair

Requires 1:1 assistance with most activities of daily living

Requires support with showering, dressing, grooming and toileting

Urinary incontinence and requires support with continence care and changing

Requires assistance with meal preparation, household tasks and community access

Requires prompting, task breakdown and support to initiate and complete daily routines

May require additional time to process information and respond during conversations

Can be apprehensive with unfamiliar people, so consistency and rapport-building are very significant

Can occasionally display verbal aggression when distressed and requires calm redirection and de-escalation

Requires support with diabetes management under an appropriate nursing/delegated model of care

Blood glucose monitoring and insulin administration form part of her daily health support needs

Requires 24-hour support due to fluctuating mobility, falls risk, continence needs and assistance required across daily living activities

Requires assistance with community access, appointments and meaningful activities

Key responsibilities

Provide personalised support with daily activities such as meal preparation, medication assistance, personal care, and household tasks





Encourage independence, social inclusion, and skill development

Support participants with complex needs, including behaviours of concern

Follow individual support plans and assist participants to achieve their goals

Maintain accurate documentation and report any changes in participant needs

Build respectful relationships with participants, families, and allied professionals

Deliver support in line with NDIS Practice Standards and organisational policies

About you

Certificate III or IV in Disability, Individual Support or similar (or working towards)

Current NDIS Worker Screening Check

Working With Children Check

Valid First Aid & CPR (HLTAID011)

Current Australian Driver's Licence

Valid Australian Working Rights

Demonstrates empathy, patience, and professionalism

Reliable and committed to providing consistent support to participants

Values teamwork and clear communication

Comfortable supporting people with varying support needs, including mental health or dual diagnosis

Experience in Supported Independent Living (SIL) or residential disability support is highly regarded

Values & Experience

Strong experience in psychosocial disability and mental health

Experience supporting people with complex mobility needs, Parkinsonism or neurological presentations

Strong personal & continence care experience

Manual handling and transfer experience; experience using a Sara Stedy or similar transfer equipment highly regarded, if not, training will be provided.

Diabetes support experience highly regarded

Confidence working within nursing delegation and following health management plans

Strong observation and escalation skills

Confidence recognising and reporting changes in presentation

Calm and patient communication style

Ability to build trust and rapport gradually

Good understanding of behaviour support and de-escalation

Strong documentation and communication skills

Comfortable supporting community access and appointments

Reliable availability and the ability to provide consistency of staffing

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📌 Disability Support Worker (in home, female) - Mitcham (Williamstown)
🏢 Ternary
📍 Williamstown