Business Analyst Lead – Network Experience

Location : Sydney

Duration : 12 months

We are looking for a Business Engagement Lead to bridge business priorities and technology capabilities across Network Experience platforms and use cases.

Key responsibilities:

- Engage with Customer Care, Product and Network stakeholders to understand priorities and pain points.
- Lead use-case identification and prioritization based on business value and feasibility.
- Translate business requirements into clear technology capabilities and solution requirements.
- Act as the technology business partner to senior business stakeholders.
- Facilitate and drive cross-functional business, product, network and technology forums.
- Identify opportunities across Residential and Mobile Network Experience.




- Shape the Network Experience roadmap aligned to business priorities.
- Drive adoption and value realisation from prioritised use cases.
- Influence stakeholders and bring clarity to priorities, decisions, dependencies and outcomes.
- Bring exceptional communication, facilitation and stakeholder management skills.
- The ideal candidate combines robust business acumen with technology understanding and can confidently operate between business and technical teams.
- This is a business engagement and value-realisation role — not a pure project management or technical delivery role.

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