About the role A barbershop manager responsible for the day-to-day running of the shop, leading and supervising the team, and ensuring high standards of customer service and operations.

Key responsibilities

- Take responsibility for the day-to-day running of the barbershop

- Lead and supervise the team during each shift

- Create and maintain staff rosters

- Organise cover for sick leave, annual leave and unexpected absences

- Monitor punctuality, attendance and staff performance

- Manage breaks and ensure adequate floor coverage

- Ensure opening and closing procedures are completed correctly

- Maintain high standards of customer service

- Handle customer complaints and resolve issues before escalating them

- Ensure the shop is always clean, organised and professionally presented





About you

- Expected to take ownership rather than wait for instructions

- Should assess everyday problems, make reasonable decisions and resolve them

- Lead by example through punctuality, professionalism, work ethic, cleanliness and customer service

- Treat staff fairly and respectfully

- Know what is happening within the shop including staffing issues, customer concerns, stock requirements and operational problems

- Communicate significant matters to the owner without requiring the owner to manage the situation personally

📌 Barbershop Manager (Adelaide)
🏢 The Barberatory
📍 Adelaide