Talent Locker is partnering with an established Wollongong organisation to recruit an experienced Customer Service Team Leader for an office-based role in a busy contact centre. You will lead a team of up to 10 agents, coach performance, manage targets and maintain high standards of customer service while guiding the team through change and daily operations.
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The successful candidate will have at least three years' team leadership experience in a high-volume telephone setting and will work
📌 Customer Service Team Lead -- Elevate Performance (Wollongong)
🏢 Talent Locker
📍 Wollongong
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