Torrens University Australia in Sydney is seeking a Student Complaints Officer to support the Student Complaints Manager in handling a high-volume caseload of student complaints and appeals, including academic integrity and generative AI matters.
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You will investigate, assess evidence, draft case summaries, advise on policies, and help improve processes while ensuring fairness, timeliness and privacy.
📌 AI-Savvy Student Complaints Specialist - Hybrid (New South Wales)
🏢 Torrens University Australia
📍 New South Wales
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