Job Description

We are seeking a friendly, organised and reliable Medical Receptionist to join our busy medical practice in Dulwich Hill. As the first point of contact for our patients, you will help create a welcoming and professional workplace. The ideal candidate will communicate clearly, pay close attention to detail and manage competing priorities with calmness and compassion.

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Key responsibilities

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- Welcome patients and manage the reception area
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- Answer telephone calls and respond to patient enquiries
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- Schedule, confirm and reschedule appointments
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- Process Medicare billings, private fees and patient payments
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- Manage patient records, referrals and correspondence
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- Scan and upload clinical documents accurately
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- Communicate professionally with doctors, patients, specialists and other healthcare providers
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- Maintain patient confidentiality and comply with privacy requirements
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- Support doctors and team members with general administrative tasks
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- Keep reception and waiting areas organised
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About you

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- Previous medical reception or healthcare administration experience
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- Excellent spoken and written English
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- Strong customer service and communication skills
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- A professional, friendly and compassionate manner
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- Good computer and administrative skills
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- Excellent organisation and time management abilities
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- Strong attention to detail
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- The ability to multitask in a busy environment
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- The ability to work independently and as part of a team
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- A clear understanding of patient privacy and confidentiality
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- A friendly and supportive workplace
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- A professional and welcoming team environment
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- Weekday working hours
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- Training and ongoing support
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- Opportunities to develop your skills in a busy medical practice
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📌 Receptionist (New South Wales)
🏢 Medkare Medical Centre
📍 New South Wales