Customer Care Team Lead — Inspire Great Service (Uxbridge)

Customer Care Team Lead — Inspire Great Service (Uxbridge)

21 Sep
|
Cover-More Group
|
Uxbridge

21 Sep

Cover-More Group

Uxbridge

Zurich Cover-More is seeking a senior Customer Care Leader in the UK to motivate and develop a team of Customer Care Executives. You will drive service quality, coach staff, and ensure delivery against regulatory and customer expectations.

The role involves managing day-to-day operations across multiple channels, analysing KPIs, and collaborating with stakeholders to improve outcomes. Hybrid working model offered with training period.

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📌 Customer Care Team Lead — Inspire Great Service (Uxbridge)
🏢 Cover-More Group
📍 Uxbridge

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