Job Description

We have an exciting opportunity at our CambridgeSPCA Op Shop for a permanent, full-time Op Shop Manager.

n

Our Cambridgestore has a loyal customer base, a outstanding mix of fashions from affordable to boutique and a great range of everything home and leisure. The store has a very community vibe where everyone and their pets are welcome.

n

Key Responsibilities include -

n

n
- Manage daily operations of the Op Shop, ensuring a clean, welcoming, and well-stocked store.
n
- Oversee stock collection, sorting, pricing, merchandising, and inventory to drive sales and maintain quality standards.
n
- Lead, train, and support a team of volunteers, fostering a positive and productive environment.
n
- Deliver excellent customer service and ensure volunteers do the same.
n
- Handle cash, banking, and reporting accurately in line with SPCA procedures.
n
- Ensure compliance with health & safety, legal, and SPCA policies.
n
- Develop in-store promotions and maintain attractive displays to maximise turnover.
n
- Build relationships with donors, suppliers, and the local community to support the shop and SPCA's mission.
n

n

ABOUT YOU

n

This is more than just a leadership role, it's an opportunity to make a real difference. Every sale contributes to SPCA's vital animal welfare work, and you'll play a key role in creating a welcoming, well-run shop that supports both the community and our mission.

n

Skills & Experience -

n

n
- Retail management experience (second-hand or charity retail preferred but not essential).
n
- Strong customer service, communication, and interpersonal skills.
n
- Confident with cash handling, banking, and financial reporting.
n
- Well-organised, self-motivated,



and able to manage multiple priorities.
n
- Computer-literate, with experience using Microsoft Office.
n

n

SPCA PURRRKS

n

At SPCA, working with purpose is just the beginning. Our team is passionate about animal welfare and proud to make a real difference across New Zealand. If you're looking for a role where your values, wellbeing, and contributions truly matter, here's what we offer:

n

n
- Enjoy a paid day off for your Birthday, it's our way of celebrating you!
n
- A workplace culture where collaboration, development and kindness are key.
n
- Exclusivediscounts and benefits, including pet insurance and retail offers.
n
- Access to 24/7 confidential wellness support.
n
- Feel good knowing your work is improving the lives of animals in need.
n

n

ABOUT US

n

SPCA is one of the most trusted and respected charities in New Zealand, with a proud history of helping animals in need and advocating for animal welfare since 1872. With over 90 Op Shops across New Zealand, we give second-hand goods a new life and every purchase helps rescue, rehabilitate, and rehome animals in need. When you join SPCA, you're part of a passionate, purpose-driven team that believes every animal deserves compassion, care, and a second chance. If that sounds like you, you'll feel right at home with us.

n

We have a diverse, inclusive and values driven culture at SPCA. We value a diverse work environment because teams are stronger with different perspectives and experiences, so we welcome people from all walks of life to apply.

n

All applicants must possess the legal right to work in New Zealand, either as a New Zealand or Australian Citizen or by holding a valid working visa.

📌 Op Shop Manager / Cambridge (Seven Mile Beach)
🏢 SPCA Auckland
📍 Seven Mile Beach