If you've worked in Client Services Administration within an accounting firm, you'll know there is a big difference between general administration and supporting a high performance Business Services team.

You'll be joining at an interesting time for our firm. HMW is introducing new practice and document management systems and working towards more consistent processes across its teams.

For someone who enjoys being challenged and likes seeing the impact of their work, there is plenty to get involved in.

You will also enjoy the social side of the firm with regular social events celebrating the Melbourne Cup, the end of the financial year bash and regular team morning teas.

The Role

This isn't a junior role, and it isn't a management position. It's a hands on function for someone who already understands how an accounting practice operates and enjoys being the person who keeps work moving.

You'll work closely with a busy team of accountants and managers, providing day to day client and administrative support across a portfolio of high net wealth clients.

The role has plenty of variety. Your responsibilities will include:

- ASIC and ATO administration and lodgements
- company, trust and client setups
- corporate secretarial work and annual reviews
- changes to company details, shares and officeholders
- preparing and collating financial statements and tax returns
- engagement letters and client correspondence
- managing workflow through the team's shared inbox
- following up documentation, signatures and outstanding information
- maintaining accurate client information across practice systems
- supporting accountants and managers with day to day client administration.

You'll work with systems including NowInfinity, FuseDocs/FuseSign, MYOB and AE, although experience with every HMW system isn't essential.



The more important requirement is that you understand the processes behind the systems and can learn HMW's way of doing things.

About You

You are someone who has already built solid experience within an accounting practice.

You'll be comfortable managing competing requests and working with people who expect a high standard of support. You'll know how to distinguish something genuinely urgent from something that can wait, while keeping people informed.

You'll also need to be adaptable. HMW is investing in new systems and more consistent processes across the firm, so there is change ahead. We need someone who can contribute ideas while also working constructively within agreed processes.

Ideally, you'll bring:

- previous client services or administration experience within an accounting practice
- practical knowledge of ASIC and ATO administration
- strong organisation and attention to detail
- confidence dealing with accountants, managers and clients
- the ability to prioritise a busy workload
- a calm, practical approach when several things need attention
- strong and explicit written and verbal communication
- a willingness to pitch in and support the wider client services team.

It is essential that you have Australian permanent residency and can work in the office full time, 5 days per week. Why HMW Group?

HMW is an established Brisbane accounting and advisory firm within a substantial Business Services practice.

HMW offers a range of employee benefits, including salary sacrificing options, EAP support, end-of-trip facilities, annual flu vaccinations, regular staff events and social activities. The beautifully appointed office has sweeping views of the Brisbane riverscape.

Applications

Please apply via the link provided. Out Talent Partner, Susan Leon from Iris Consulting, will respectfully manage all applications and everyone will receive a response.

Recruitment agencies, thanks for your interest, however we do not wish to be contacted in regard to this campaign. All enquiries will be managed by Susan Leon.

📌 Client Services Administrator - Accounting Firm (Brisbane)
🏢 Iris
📍 Brisbane