My client a large National Transport Company is seeking a reliable, genuine, hardworking and experienced Administration all-rounder to provide efficient day-to-day administration support at their Underwood Depot. The successful applicant will have the ability to learn quickly, demonstrate a willingness to undertake any task at hand, and have excellent problem solving and time management skills.
KEY RESPONSIBILITIES
- Investigate service discrepancies by reviewing truck footage and liaising with customers to determine an outcome
- Provide general administrative support across all departments
- Capability to understand systems, processes, and procedures
- Manage incoming and outgoing correspondence ensuring timely responses, appropriate follow up, escalations and preparing outgoing correspondence as required
- Assisting with answering inbound calls as required
- Assisting with making outbound notice calls to customers as required
- Other general administration duties as requested
THE CANDIDATE
- Willingness to learn all aspects of administration to assist departments where required
- Ability to multi-task
- Exceptional attention to detail
- Demonstrated relevant experience in a similar role
- Well-developed time management skills to achieve proficiency and effectiveness in managing the workload and priorities and meeting deadlines
- Proficiency with Microsoft Office suite of programs and the ability to develop proficiency with the in-house corporate systems
- Well-developed people and relationship skills with demonstrated ability to work in a team setting, communicate effectively at all levels within the organisation, contribute to a positive work environment and with a strong focus on provision of quality customer service
- Ability to work 9.00 am to 5.00 pm Monday to Friday
BENEFITS
- Large National Company
- A safe & professional working environment
- Career development, training and growth opportunities
- Essential services industry - stability
- Full time, permanent role
Applicants must have full work rights for Australia to be considered for the position.
Note- Due to the volume of applications received, only shortlisted candidates will be contacted.