Executive Officer

Location: Sydney CBD, up to five days per week in the office

Employment Type: 6 month, full-time, temporary position available with an immediate start

Clerk Grade: 11/12

Salary Range: $154,231 - $178,369 per annum plus super + annual leave loading (commensurate with experience)

Executive Officer role in the Office of the Secretary The Department of Customer Service (DCS) is a service provider, regulator and provider of all-of-Government services. We put people and communities at the centre of what we do, creating a highly engaged and inclusive workforce and through strong partner collaboration.

- Work at the heart of the Department of Customer Service, supporting the Secretary
- Excellent career development and learning opportunities working directly with the most senior executives in the Department

Essential requirements

- Current 11/12 looking for an at-level development opportunity
- Experienced policy professional with and good understanding of Cabinet, Parliamentary processes and ministerial offices.
- Proven ability to critical analyse and review policies, briefings and media.
- Strong stakeholder engagement skills, including, excellent influencing and negotiation skills with the confidence to engage effectively with diverse internal and external stakeholders, including responding appropriately to contentious and emerging issues to achieve outcomes.
- Experience with government protocols and procedures.
- High level organisational skills with proven ability to deal with multiple tasks and follow through on goals.

About the role The Secretary is looking for an experienced 11/12 Executive Officer to join the team to provide a wide range of high-level support, while at the same time,



helping shape the new structure of the office for the future. If you are passionate about making a positive and lasting impact applying your policy expertise and won’t shy away from holding key stakeholders accountable, then this is the role for you. In this varied and exciting role, you will work on a range of projects and deliverables and provide strategic and policy advice to the Secretary, including acting as a conduit with the executive leadership team. In this role where no two days are the same, you will be a key point of contact for both internal and external stakeholders and use your proactive nature to ensure high quality briefings and advice are provided to the Secretary and deadlines are met.

This role might will also need to manage issues which straddle various elements of the portfolio, bringing strong co-ordination, research, analysis and policy skills to provide recommendations to the Secretary.

If you are an experienced candidate with these attributes, we want to hear from you.

What we need from you:

To start your journey towards becoming our Executive Officer, please click on the link below and attach your resume (max 5 pages) and cover letter (max 2 pages).

In your cover letter please share your motivation for applying for this position and your relevant skills.

Salary Grade 11/12,



with the base salary for this role starting at $154,231 base plus superannuation

Click Here to access the Role Description . For enquiries relating to recruitment please contact Rodrigo Sandoval via [email protected].

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

Closing Date: Wednesday, September 30th, 2026 at 11:59 pm

Careers at Department of Customer Service A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that advantages people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We provide adjustments to the recruitment process for candidates, including individuals with disability. If you require an adjustment during the recruitment process, including alternate formats or have questions about the support available, please contact Talent Operations on 02 8276 8130 or [email protected].

For more information, please visit

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process

📌 Executive Officer (Sydney)
🏢 myCareer - NSW Government
📍 Sydney