- Responsible for deploying, administering and supporting endpoint technologies for NSW Parliament.
- Ongoing full-time - Sydney CBD based.
- $102,936 – $113, 579 per annum, plus employer's contribution to superannuation and annual leave loading.

About the role: The End User Computing Specialist is responsible for deploying, administering and supporting endpoint computing devices and associated technologies for the NSW Parliament. This includes desktops, laptops, mobile devices, tablets, printers, monitors and other peripherals.

The role ensures workplace technologies are secure, current, and responsive to user needs, enabling Members, their staff, and Parliamentary departments to operate effectively. The role is hands-on and technically focused.

About us:

Based in NSW Parliament, the Department of Parliamentary Services (DPS) is a specialist service department working to support the operation of the Parliament of NSW by providing logistical support and advice to members, the Departments of the Legislative Council and Legislative Assembly and the people of Recent South Wales. Our office is found close to public transport in the heart of Macquarie Street CBD, next to the State Library and Sydney’s Botanic Gardens.

Enabling the Parliament, serving New South Wales: We demonstrate and foster in others a commitment to the five values of the Department of Parliamentary Services: collaboration, innovation, excellence, integrity and service.

Our commitment to diversity: We welcome applications from people from diverse backgrounds and encourage women, Aboriginal and Torres Strait Islander peoples, LGBTQIA+, people with disability, mature-age people, and people from culturally diverse backgrounds to apply for this role.

Our people:

Our people have access to a range of benefits that help balance life at work and at home.



Some of the benefits available when you join Parliament include:

- Competitive salary and annual leave loading
- 35-hour week and flexible work options
- Corporate Wellbeing programs including seminars and Fitness Passport
- Free annual Influenza vaccination
- Salary packaging options via superannuation contributions or a novated vehicle lease
- On-site fitness facilities, pool, restaurant, cafes, and post office

About you In this role you would require experience in deploying endpoint computing devices, including desktops, laptops, tablets and mobile devices; and providing quality user support in a decentralised, high demand organisation. Experience supporting Windows-based environments, Microsoft 365 applications and mobile devices in enterprise or government environments. Familiarity with device imaging, SOE management, patching and endpoint security practices. Experience with asset management and equipment lifecycle practices.

Essential Requirements

- Tertiary qualifications in Information Technology or a related field, or equivalent experience in end user support or device deployment.
- Certification or experience with ITIL Foundation in service management practices.
- Willingness and capacity to participate in an “on call” roster for coverage on Parliament Sitting Days.

Further information to assist you with applying for this position:
- Role Description
- Department of Parliamentary Services website




- Pre-employment requirements - NSW Parliament

How to apply: To apply for this position please provide:

- An up-to-date Resume [maximum five pages] which clearly details your skills and experience as relevant to this role and
- A response [maximum two pages] to the Targeted Questions below.

Applications that do not include a response to the targeted questions will not be progressed to the next stage of assessment. Copies of qualifications, certificates or documentation (other than requested) is not required at this stage in the recruitment process and will not be included with application documents.

Targeted questions:

- Describe your experience supporting end-user computing devices and workplace technology, including laptops, desktops, mobile devices, printers, Microsoft 365 applications, Windows devices or related peripherals.
- Provide an example of how you resolved, or helped resolve, a user’s technology issue. What was the issue, what steps did you take, how did you communicate with the user and what did you document afterwards?

Electronic attachments must be MS Word compatible or in pdf format. Technical assistance: Should you encounter any technical problems, please contact ‘I work for NSW’ helpdesk [1800 562 679](tel:1800 562 679) (Monday - Friday).

Applications must be lodged online through: http://iworkfor.nsw.gov.au/

To be eligible to apply for this role, you must meet one of the following criteria:

- an Australian Citizen
- a permanent resident of Australia; or
- a New Zealand citizen.

Come and explore the Parliament online with our 360-degree Virtual Tour. Thank you for your interest in this role. We look forward to receiving your application.

Job Reference: 492619****CLOSING DATE: Monday, 5 October 2026 [11.55 pm]

📌 End User Computing Analyst - Clerk Grade 5/6 - Information Technology - Sydney
🏢 Parliament of NSW
📍 Sydney