21 Sep
|
ZEEKR International
|
Victoria
21 Sep
ZEEKR International
Victoria
Job Description
ZEEKR is a premium electric vehicle brand under the Geely Group, dedicated to pioneering innovation in smart, sustainable mobility. As part of Geely's ecosystem, ZEEKR embodies cutting-edge design, advanced technology, and user-centric electric mobility experiences.
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About Geely:
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- A global leader in smart electric vehicles and automotive innovation.
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- Owns iconic brands including Geely Auto, ZEEKR, Volvo, Polestar, Lotus, and holds a 17% stake in Aston Martin.
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- Boasts $100B+ in assets and employs 140,000+ people worldwide.
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- Employs over 30,000 engineers and designers across R&D; centers in China, Sweden, the UK, the U.S., and Germany.
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- Operates 4,000+ sales and service locations globally.
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- Recognized as a Fortune Global 500 company for 13 consecutive years.
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- Drives AI-powered automotive solutions supported by one of the industry's largest cloud computing capacities (1.02 Exaflops/sec).
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- Through Geespace, has launched 20 satellites to enhance protected autonomous driving capabilities.
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- Employs world-class digitalisation and AI-driven manufacturing processes.
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Duties and responsibilities:
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Dealer Relationship Management:
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- Conduct regular visits to dealerships within the assigned regions.
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- Build and maintain strong, long-lasting relationships with dealer principals and sales teams.
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- Provide guidance and support to dealers to enhance their sales processes and performance.
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- Develop and implement sales strategies to achieve regional sales targets.
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- Monitor and analyze sales performance data to identify areas for improvement.
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- Work closely with dealers to develop action plans to meet and exceed sales targets. Retail and wholesale targets.
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Key Account (Fleet/Corporate) Management
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- Identify, develop, and maintain relationships with key corporate and fleet customers.
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- Coordinate with internal teams and dealers to deliver tailored solutions for large clients.
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- Oversee the full sales cycle for key accounts, including proposals, negotiations, delivery, and after-sales service.
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Customer Satisfaction Index (CSI):
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- Monitor dealer CSI scores and implement strategies to improve customer satisfaction.
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- Conduct training and workshops for dealer staff to enhance customer service skills.
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- Address and resolve customer / partner complaints and issues in a timely manner.
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Market Analysis and Reporting:
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- Conduct market analysis to identify trends, opportunities, and competitive threats.
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- Prepare and present sales performance reports to senior management.
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- Provide feedback on market conditions, competitor activities, and customer preferences.
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Training and Development:
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- Organize and conduct sales training programs for dealer sales teams.
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- Ensure dealers are well-versed in product knowledge and sales techniques.
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- Mentor and coach dealer staff to improve their sales performance and customer service skills.
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- Dealer CRM and Daily Operations Management
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- Oversee and support daily dealership operations to ensure consistent execution of processes and standards.
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- Manage and improve dealer usage of CRM systems, including lead management, customer follow-ups, and sales funnel tracking.
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- Monitor data accuracy and completeness within CRM systems; ensure timely and effective lead conversion.
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- Identify operational inefficiencies and implement improvement plans to enhance overall dealership performance.
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Compliance and Standards:
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- Ensure all dealer operations comply with company policies, standards, and legal requirements.
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- Conduct regular audits to ensure adherence to sales and service standards.
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- Implement corrective actions as needed to address non-compliance issues.
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- Assist and build action plans for CI installation for sales and network facilities.
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Requirements:
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- Bachelor's degree in Business, Marketing, or a related field (MBA preferred).
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- Minimum of 4 years of experience in sales management within the automotive industry.
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- Proven track record of achieving sales targets and driving business growth.
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- Strong analytical skills and the ability to interpret sales data and market trends.
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- Excellent communication, negotiation, and interpersonal skills.
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- Ability to travel frequently within the designated regions.
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- Proficiency in MS Office and CRM software.
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📌 Regional Sales Manager (Victoria)
🏢 ZEEKR International
📍 Victoria