CGL – Retail Servicesis the retail marketing division of theClemenger Group. With our two market-leading brands,Creative ActivationandClemenger Field Marketing, we offer unparalleled Sales growth for our clients via merchandising, sales teams, brand promoters, store trainers, mystery shopping and auditing.
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Clemenger Groupis an endorsedWork180employer of choice, recognised for our commitment to helping women thrive by raising workplace standards.
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Job Description
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If you are looking to launch your career in client/account management within Field Marketing, then this is the perfect place to kick start your career!
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We are looking for a client focused and confident individual that isn't afraid of jumping straight into the deep end and working in a fast-paced environment. As the National Program Executive, you will build strong partnerships with internal and external stakeholders to achieve optimal service levels for the client.
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Time Management, attention to detail, and juggling conflicting priorities are essential in this role; if you can work under pressure, you will find this role an interesting and challenging opportunity!
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- An attractive total salary package is on offer
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- Ongoing training and support
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- Outstanding company culture
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Primary Responsibilities:
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- Develop and manage operational processes and procedures to ensure efficient and effective field and client timelines
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- Communication management and supervision of client and field priorities
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- Ensure timelines agreed between client and field team are adhered to
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- Effective communication between client and field team to ensure desired outcomes are met
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- Work closely with the ProgramManager to develop and implement minimum reporting standards
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- Understand patterns and risks in data and provide insights to Account Manager
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- Manage Web based reporting site
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- Present analysis and recommendations on areas of opportunity within the program
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- Prioritiestasks and manages time effectively to drive personal productivity
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- Assistwith ad hoc management / client requests where needed (store visits / follow up
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- Manageclient queries with urgency and is thorough and professional in follow up and communication
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- Displayresilience and perseverance when confronted by challenges and setbacks
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- Radiatepositivity to influence, build and drive effective relationships
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About You:
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- Previous experience in a Client or Sales Coordinator role is desired
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- Previous field or retail experience will be highly regarded
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- Ability to resolve issues, adapt to change and refine processes
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- Strong IT skills (MS Office skills especially Excel)
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- Ability to prioritise and manage time effectively
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- High level of written and oral communication skills
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- Strong attention to detail
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Please note only short-listed candidates will be contacted.
📌 National Program Executive (New South Wales)
🏢 Clemenger Field Marketing
📍 New South Wales
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