You will join the Front Office team at Garden City Hotel, BW Signature Collection and help deliver effortless guest experiences. This position is available on either a part time or casual basis, offering flexibility to suit your lifestyle.
Key responsibilities
- Greet and welcome guests in a friendly and professional manner
- Manage check-ins, check-outs, and reservations
- Handle guest enquiries, requests, and complaints promptly
- Process payments and maintain accurate guest accounts
- Coordinate with housekeeping and maintenance teams to ensure room readiness
- Maintain a clean and organised front desk area
- Assist with general administrative duties as required
About you
- Minimum 1-2 years previous experience in a hotel reception or customer service role preferred
- Strong communication and interpersonal skills
- High level of organisation and attention to detail
- Ability to multitask and remain calm under pressure
- Flexible availability across a 7-day roster, including weekends, evenings, and public holidays
- Must be available to work mixed day and evening shifts
- Experience with hotel PMS systems (Opera)
About us
Garden City Hotel, BW Signature Collection is conveniently located in Narrabundah Canberra and welcomes a diverse mix of business and leisure travellers.
📌 Hotel Receptionist (Narrabundah)
🏢 Garden City Hotel Canberra
📍 Narrabundah
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