Job Description

Banking Customer Advisor

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Launceston | Part-time

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- Part-time position based in our Launceston Branch
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- 3 days per week, Tuesday, Wednesday & Thursday
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- Deliver a seamless, consistent, and tailored customer experience every day
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Our people are customer obsessed. They work in close partnership to prioritise customer needs and deliver exceptional outcomes. This team-oriented mindset enables innovation and builds enduring customer relationships supporting our ambition to be the mostcustomer‐centriccompany in Australia and New Zealand.

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You'llmake an impact by:

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- SupportNAB'sLaunceston branch by being the first point of contact for ourcustomers; puttingthem at the centre of everything you do
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- Identifythe most suitable products and servicesfor customers:likeaccount opening, unsecuredlendingand banking transactions
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- Demonstrate our Smarter Banking options (self-service and digital)forcustomers; making sobankingissimple,easyand secure
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We'relooking for the brightest minds to deliver the best for our customers. We'dlove for you to have:

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- A passion for deliveringquality,gold-classexperiences for NAB's diverserangeofcustomers
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- A team playerwith a keen eye for detailensuringevery, transaction isefficient andaccurate
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- Customer centric thinking and an appreciation for inclusion and the diversity of our customers
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The Hours

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This is a part-time position, 3 days per week, based in our Launceston Branch.

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The working hours are:

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- Tuesday 9:15am - 4:15pm
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- Wednesday 9:00am - 4:15pm
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- Thursday 9:15am - 4:15pm
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The first 12 weeks of the role will requirefull timeavailability from 9:00am - 5:00pm Monday to Friday for training and onboarding.

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Morefocus on you

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All new Customer Advisors willbenefitfrom NAB's tailored career development programs, upskilling and mobility opportunities to ensure they are set-up for success. We also offer:

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- Access to banking and financial services discount including competitive rates and reduced fees on home loans, creditcardsand insurances
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- Extensive range of benefits and discounted offers on Travel, Fitness, Events and Technology
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- Variety of leave benefits including parental leave, religious leave, special leave, sporting activities leave and volunteer leave
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For more information on NAB Colleague Perks and Perks visit our website.

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A diverse and inclusive workplace works better for everyone

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We know that when our colleagues feel valued and celebrated for who they are, our customers experience bankingthat'sfairer, more accessible, anddesigned with who they are in mind. That'swhywe'vebuilt a culture of inclusion and respect, where colleague voices are heard and valued, and everyone is supported to bring their authentic selves to work.

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Join NAB

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At NAB,we'recommitted to supporting our colleagues with a comprehensive range of benefits designed to help you thrive both professionally and personally, including enhanced leave options, wellbeing support, access to NAB Perks, and ongoing career development opportunities.

📌 Customer Advisor - Launceston, TAS
🏢 National Australia Bank
📍 Launceston