RSPCA ACT - Customer & Animal Care Attendant

RSPCA ACT is looking for energetic & motivated people to join our team of Customer & Animal Care Attendants. We are looking for applicants with EXTRAORDINARY customer service experience, knowledge of animal care and handling, and a genuine interest in animals and their welfare. You will be required to be flexible as you will be called upon to work in our customer service team in the Pet Adoption Centre and retail shop. You may also be trained to work in cattery, kennels, with other domestic animals or with wildlife at times. If you enjoy variety and have a passion for animal welfare, then this may be the position for you.

RSPCA ACT offers:

- A supportive team.
- Variety and opportunities to develop.
- An workplace to share your passion for animal welfare.
- Free parking.
- Uniforms.
- Access to an independent Employee Assistance Program
- Retail & veterinary care discounts.

What we are looking for:

- Experience in animal handling
- Able to take direction and follow instructions
- Aligned values for animal welfare.
- Computer and administration skills.
- Ability to work under pressure.Reliability & integrity.
- Qualifications/experience in Animal Studies and handling is highly desirable.
- Physical and mental fitness & resilience is imperative! Working with animals is hard physical work and can be mentally demanding.

ESSENTIAL SELECTION CRITERIA

Outline your previous employment experience,



including previous work in a customer service-oriented field. Give specific examples of how you have excelled in customer service.

Provide specific examples of your experience in animal care and handling.

Please write a statement explaining why we should employ you. To assist in preparing your statement, some things we would like to know about you are: why you want to work for us, your teamwork and people skills, how you have shown initiative, and how you communicate effectively with others.

This is a base-level position. Salary and conditions of employment are in line with the Animal Care and Veterinary Services Award 2020 Level 1.

It is essential that you provide responses to the selection criteria to be considered for the role.

Your application will include the following questions:

- How many years' experience do you have as an Animal Care Attendant?
- Do you have customer service experience?
- Which of the following statements best describes your right to work in Australia?
- Do you have a current Australian driver's licence?
- Are you willing to undergo a pre-employment medical check?
- Do you have a current Police Check (National Police Certificate) for employment?
- How much notice are you required to give your current employer?

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COLLECTIVE RISE

Canberra ACT

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📌 RSPCA ACT - Customer & Animal Care Attendant (Canberra)
🏢 Rspca Act
📍 Canberra