Company Description Gregory Jewellers is one of Australia’s leading prestige diamond jewellers, renowned for exceptional quality, craftsmanship, and personalised service. Family-owned since 1967, the second generation continues to uphold a strong legacy of excellence and integrity across 14 boutiques in New South Wales and Victoria, as well as an online boutique. The company offers one of the country’s largest live diamond inventories, alongside a key retail partner for renowned luxury watch brands.

Guided by deep family values, the company actively supports community initiatives, including ongoing contributions to the Children’s Cancer Institute of Australia.

Role Description The Luxury Senior Sales Ambassador is a full-time, on-site role based in BONDI Sydney, NSW, responsible for delivering an elevated client experience in a premium retail workplace. This role involves welcoming clients, understanding their needs, and expertly guiding them through fine jewellery and luxury watch selections, ensuring personalised, consultative service. Day-to-day tasks include presenting and explaining product features, handling sales transactions, managing special orders, maintaining visual merchandising standards, and supporting inventory care and security procedures.

The Senior Sales

Ambassador will build and nurture long-term client relationships, proactively follow up with clients, and assist with events, in-store activations, and brand promotions.



Collaboration with store management and colleagues to meet sales targets, uphold brand guidelines, and contribute to a positive, professional team culture is essential.

Qualifications

- Robust luxury retail or high-end sales experience, ideally in fine jewellery, diamonds, or premium watches.
- Proven client relationship management skills, with the ability to deliver personalised, consultative service and build repeat business.
- Excellent communication and interpersonal skills, including confident presentation, active listening, and professional grooming.
- Solid sales and negotiation capabilities, with experience working toward individual and store targets, KPIs, and conversion goals.
- Good product knowledge or the ability to quickly learn about diamonds, gemstones, precious metals, and luxury watch brands.
- Attention to detail in handling stock, documentation, and transactions, with high standards of accuracy and integrity.
- Comfort with point-of-sale systems and basic digital tools; willingness to use CRM or clienteling platforms where required.
- Ability to work on-site, including weekends, late trading hours, and public holidays as required in a rotating schedule.
- Demonstrated teamwork and collaboration skills, with a positive attitude and commitment to supporting colleagues and store leadership.
- Experience mentoring junior team members or leading by example in a luxury retail setting is highly regarded

📌 Luxury Senior Sales Ambassador (Sydney)
🏢 Gregory Jewellers
📍 Sydney