Job Description

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- Lead a high energy Yo-Chi venue at Erina Fair
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- Hands on leadership role with real career progression
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- Competitive salary, free Yo-Chi every shift, and a genuine team culture
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Step into a standout leadership role at Yo-Chi Erina Fair, right at the heart of the Central Coast's busiest shopping and lifestyle destination.

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As Venue Leader, you'll shape the team culture, deliver an exceptional guest experience, and make the venue a place the local community genuinely loves.

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We're looking for a leader who thrives on the floor, leads with presence, and knows how to run a venue that feels high energy, welcoming, and properly connected to its community.

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About Yo-Chi

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Chi is at the heart of everything we do. Yo-Chi has grown from a local idea into a movement, inspiring creativity, welcoming all ages, and spreading valuable energy through frozen yogurt.

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We're growing across Australia and internationally, and it's all driven by our people. We put our team and guests first, creating positive experiences, supporting each other, and making our venues a place where everyone feels welcome.

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What you'll be doing:

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- Be the driving force of the venue: visible, engaged, and leading from the front every shift.
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- Deliver exceptional guest experiences that match the pace and energy of Erina Fair.
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- Coach, develop, and motivate your team in real time.
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- Build a strong, accountable, and positive team culture with an open-door approach.
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- Oversee daily operations with a focus on quality, consistency, presentation, and food safety.
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- Manage stock, ordering, deliveries, invoicing,



and all venue admin and reporting.
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- Recruit, onboard, train, and retain high-performing team members.
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- Handle peak trade with confidence, from school holidays and weekend rushes to shopping centre peak periods.
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- Manage rostering, breaks, and performance in line with Yo-Chi standards.
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- Keep the venue safe, secure, and compliant with all WHS and food safety requirements.
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- Build real connections with the local Erina and Central Coast community through engagement and activations.
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Who we're looking for:

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- A confident, experienced leader who loves being in the action and understands what great hospitality feels like.
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- Commercially aware, with a track record of hitting targets and managing stock and costs.
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- A natural coach who lifts performance and holds high standards.
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- Comfortable leading a busy, high-volume venue inside a major shopping centre.
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- People focused, with a genuine love for hospitality and creating great experiences.
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Why Yo-Chi?

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- Market-competitive salary
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- Long term career progression into Multi-Site, Area Management, or Training & Development roles
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- Flexible rotating roster to suit your lifestyle
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- Free Yo-Chi every shift & sweet discounts
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- Strong culture of connection, team events, and real community feel
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- Access to our Happiness Hub for wellbeing, learning, and support
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If you thrive on energy, people, and creating memorable guest experiences, this is your next move.

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Want to get a feel for us? Check out the Yo-Chi website, follow us on Instagram @iloveyochi, or swing by the venue and soak up the vibe.

📌 Venue Leader (Central Coast Council)
🏢 Yo Chi
📍 Central Coast Council