Key Responsibilities

- Oversee all hotel operations during the overnight shift, ensuring a seamless guest experience
- Act as the senior manager on duty, handling any guest enquiries, complaints, or incidents with professionalism and efficiency
- Conduct night audit procedures, ensuring accuracy across financial reporting and system reconciliation
- Maintain a strong presence in the lobby and key guest areas, delivering a high level of personalised service
- Ensure all security, safety, and WHS procedures are followed, including incident management and reporting
- Coordinate with housekeeping and other departments to ensure operational readiness for the following day
- Monitor arrivals, departures, and room allocations to ensure optimal guest flow
- Lead and support the overnight team, fostering a positive, accountable, and high-performing culture
- Handle emergency situations calmly and effectively, acting as the key point of contact overnight
- Prepare and distribute relevant daily reports and handovers for senior leadership

What You’ll Bring

- Proven experience in a Night Manager, Duty Manager, or senior Front Office role within a hotel environment
- Strong understanding of night audit processes, financial reconciliation, and hotel systems
- Exceptional guest service skills, with the ability to manage complex situations confidently
- Excellent communication and interpersonal skills, with a natural ability to lead and influence a team
- High level of organisation and attention to detail
- Ability to work independently, make decisions, and remain calm under pressure
- Solid understanding of hotel operations, safety, and compliance standards
- A proactive, hands-on approach with a strong sense of accountability
- Flexibility to work overnight shifts, including weekends and public holidays
- Experience with hotel PMS systems (e.g. Opera or similar) highly regarded

Other role information

- Salary: $83,370.08+ superannuation + eligible bonus
- Full time, Permanent Opportunity

How You Work





- Daymaker ethos - no one’s too big for the small things.
- Inclusive leader - values diverse perspectives; builds belonging.

As part of EVT, you unlock Elevate Perks from your first day. Parity for all levels - no ivory towers.

Perks from Day One

- 50% off dining and stays across EVT hotels – QT, Rydges, Atura, LyLo and more.
- $2 movie tickets + discounts on Gold Class, Moonlight Cinema and Candy Bar.
- Seasonal perks at Thredbo.
- Rapid career growth across our hotel & entertainment network.
- Paid parental leave; community & volunteering opportunities.

What does QT stand for? It stands for a place with people at its heart. A unique luxury experience. A true love of service and a commitment to caring. But it stands for something much more important and a bit less serious than that too.

QT stands for you. And for her. And for that gentleman over there. Not only our guests, but all of us, for each and every member of our teams and communities. Each person who walks through the door of one of our nine locations, to work, to dine, to dance, to stay, should be celebrated for the precious, rare and unique individual they are. That’s what we stand for. Originality. Individuality. Authenticity.

And we give you the chance to work alongside and learn from the best in the business. We nurture and develop people to become the most them they can possibly be.

As part of the Australian-owned Event Hospitality & Entertainment group, we’re a reliable, accountable employer and a loved place to work.



The experience of creating over 125 destinations has taught us how to take care of people across some of Australia and New Zealand’s most loved brands including QT, Rydges Hotels & Resorts, Atura Hotels, Event Cinemas, Moonlight Cinemas, Greater Union & BCC Cinemas, GU Film House, Cine Star, Thredbo Alpine Village & Resort, the State Theatre and more.

Our value rests on our people, and we value the contribution every individual makes.

Now what does QT literally stand for? You’ll have to come and meet us to find out.

What does QT stand for? It stands for a place with people at its heart. A unique luxury experience. A true love of service and a commitment to caring. But it stands for something much more important and a bit less serious than that too.

QT stands for you. And for her. And for that gentleman over there. Not only our guests, but all of us, for each and every member of our teams and communities. Each person who walks through the door of one of our nine locations, to work, to dine, to dance, to stay, should be celebrated for the precious, rare and unique individual they are. That’s what we stand for. Originality. Individuality. Authenticity.

And we give you the chance to work alongside and learn from the best in the business. We nurture and develop people to become the most them they can possibly be.

As part of the Australian-owned Event Hospitality & Entertainment group, we’re a reliable, accountable employer and a loved place to work. The experience of creating over 125 destinations has taught us how to take care of people across some of Australia and New Zealand’s most loved brands including QT, Rydges Hotels & Resorts, Atura Hotels, Event Cinemas, Moonlight Cinemas, Greater Union & BCC Cinemas, GU Film House, Cine Star, Thredbo Alpine Village & Resort, the State Theatre and more.

Our value rests on our people, and we value the contribution every individual makes.

Now what does QT literally stand for? You’ll have to come and meet us to find out.

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📌 Night Manager - QT Gold Coast (City of Gold Coast)
🏢 QT Gold Coast
📍 City of Gold Coast