Abound Communities,a leading not-for-profit provider of retirement living and aged care, offering a continuum of care from independent living to assisted living and residential aged care in Victoria, as well as home care. Our four villages across Victoria –St Helena, Fitzroy North, Berwick and Euroa are home to 500 older Victorians in need. We are a community based, not-for-profit organisation who put our residents and their families at the forefront of all we do.
If you want to make a real difference, apply now and become a part of our exciting journey! It really is our people and culture that set us apart, with our ongoing focus of working together as one team.
We are seeking a dedicated Receptionist for supporting the effective operational running across our Residential facility and Retirement Village by providing a range of administrative functions including first point of contact for visitors and residents, administrative, customer service, and various clerical duties. The role also supports our Turn Card system which provides daily welfare checks for our residents.
What’s on offer
Abound Communitiesis focused on living our values, not just talking about them. You will find the culture at Abound Communities is one of genuine respect, support, and positive intention. Further, the successful candidate will receive:
- Part-time, ongoing role
- Attractive remuneration, plus access to the tax benefits of salary packaging and novated leasing.
- Supportive, down-to-earth team who genuinely care about what they do
- Career development programs to develop your skills and capabilities
- Support from a highly trained, experienced and motivated operational team.
Key Responsibilities:
- Handle incoming telephone calls professionally and compassionately.
- Handle reception and resident enquiries professionally and compassionately.
- Receive maintenance requests and complete maintenance dockets.
- Send out flyers and notices as required
- Provide back-up support to residents when required
- Perform ad hoc duties as required.
- Turn Card rounds
- Other duties and tasks as directed
What you will bring (must-have):
- Minimum 2 years’ experience in the similar position
- Intermediate computer literacy, including experience using Microsoft Office applications such as Word, Excel and Power Point.
- A positive ‘can-do’ attitude and provide outstanding customer service to residents
- Excellent communication and interpersonal skills
- Excellent time management skills
- Attention to detail, problem solving and analytical ability
- Previous strong administration experience
Appointment is subject to satisfactory Police Check, required vaccinations (including COVID), maintaining right to work in Australia.
To access the complete Position Descriptionand learn about the remuneration package or if you have any questions regarding this position please contact People and Culture on at
[email protected].
To find out more about us and the wonderful work we do, please visit us at https://aboundcommunities.org.au/
If this sounds like the role for you, click on APPLY NOW!
Click APPLY to submit your interest and we’ll be in touch shortly. Including a cover letter with your application addressing how you meet our selection criteria is strongly encouraged. Only short-listed applicants will be contacted.
Applications close on Sunday, 11 October 2026.
We will be shortlisting and interviewing candidates as we receive applications, so do not delay. We look forward to hearing from you. We are not accepting applications from agencies.
Abound Communities reserves the right to remove advertising and/or commence the selection process before the application close date. Abound Communities is committed to equal opportunity
📌 RECEPTIONIST (Saint Helena)
🏢 Abound Communities
📍 Saint Helena