About the Company

Hydraulic Doctors is proud to be the regions’ leading hydraulic engineering specialist with a strong reputation for providing high-quality hydraulic systems, equipment and services to a diverse range of industries.

About the Role

This role is for you if you enjoy:

- a professional and positive work culture with excellent customer and supplier relationships;

- a broad hands-on position requiring strong leadership, organisation and customer service skills;

- directly supporting the owners to achieve sales and operational objectives;

- taking pride in being the linchpin for keeping the Company highly organised and running like clockwork.

About You

Hydraulic Doctors is looking for a confident and capable business minded person with a mature and professional attitude for this hands on, office-based position responsible for all aspects of the day-to-day administrative functions and assisting with business operations. You will be providing support across multiple areas including front of house, accounts, administration, sales, purchasing and logistics.

Key Responsibilities

- Manage front of house including maintaining high standards of customer service & product presentation;

- Screening and prioritising phone calls and customer enquiries;

- Take responsibility for daily office operations and administration functions;

- Support employees to maintain high standards of service and productivity;

- Liaise with suppliers, customers and external service providers;

- Respond to emails and correspondence;

- Collaborate and assist with co-ordinating job bookings and maintenance schedules to ensure efficiency;

- Purchasing;

- Accurate entry of supplier invoices, parts and components;





- Manage accounts receivable and payable including detailed invoicing;

- Implement, maintain and update office systems;

- Use initiative and sound judgement to take the lead in the absence of management when required, including opening and closing of premises;

- Support Director's with daily operations to maintain efficiency and achieve Company objectives.

Skills and Experience

- Demonstrated experience running a business; or demonstrated experience in a senior office manager/administration role within a small-medium business enterprise;

- Strong understanding and experience with business systems and procedures

- Proficient time management and organisation skills;

- Must have excellent reception skills and be able to take clear, concise messages;

- Effective relationship building skills across all stakeholders including customer service;

- Demonstrated accounts experience with a high level of accuracy | Experience with MYOB preferable;

- Diploma in Business an advantage;

- Initiative and solutions oriented with logical and effective problem- solving skills;

- High attention to detail;

- An advanced level of Microsoft Office Suite, in particular Outlook, Word and Excel;

- Experience with inventory management highly desirable;

- Drivers licence required.

Benefits

- Full-time permanent role (Mon-Fri | 8.00am to 4.06pm + ocassional overtime as required);

- Circa 75k-80k or competitive rate negotiable to match required skills and experience + allowances + super;

- Bonus opportunities;

- Professional, collaborative, small-team office environment and genuine positive work culture;

- Free onsite parking;

How to Apply: Please submit your resume and a covering letter outlining your relevant experience and summarising what you would bring to Hydraulic Doctors.

📌 OFFICE/BUSINESS MANAGER (Queanbeyan West)
🏢 Hydraulic Doctors
📍 Queanbeyan West