Cyber Security Operations Lead

At Urban Utilities, our purpose is simple yet powerful - Enrich Quality of Life. With a $7 billion asset base and services spanning 1.5 million residents and more than 31,000 commercial customers across South East Queensland, we are committed to enhancing the liveability of our communities every day.

About the Role

As Cyber Security Operations Lead, you'll play a critical leadership role in protecting Urban Utilities' essential services, customers, people and digital assets from current and emerging cyber threats. Reporting to the Senior Manager Digital Experience, you will lead the organisation's cyber security operations capability across Information Technology (IT), Operational Technology (OT) and Internet of Things (IoT) environments.

Leading a team of cyber security professionals and working closely with specialist partners and managed security providers, you'll be responsible for ensuring Urban Utilities maintains a solid, resilient and risk-based security posture. You'll drive capabilities across security operations, threat intelligence, incident response, vulnerability management, penetration testing and cyber risk management while influencing security outcomes across the broader organisation.

This is an opportunity to shape and mature cyber security practices within a large and complex critical infrastructure environment. You'll provide trusted advice to senior stakeholders, lead the response to significant cyber incidents, and ensure our services remain secure, reliable and available for the communities we serve.

Key responsibilities include:

- Leading security operations and cyber incident response across IT, OT and IoT environments.
- Managing cyber security risks, vulnerabilities and threats through proactive monitoring and remediation.
- Driving threat intelligence, vulnerability management and penetration testing programs.
- Partnering with internal stakeholders and external providers to strengthen cyber resilience.
- Providing expert cyber security advice and influencing enterprise-wide decision making.
- Developing and leading a high-performing team focused on continuous improvement and operational excellence.
- Supporting critical business operations through participation in an on-call leadership roster.

About You

You're an experienced cyber security leader who combines deep technical expertise with strong people leadership and stakeholder engagement skills. You thrive in complex environments and are passionate about building resilient,



secure-by-design services that enable business outcomes while effectively managing risk.

You bring extensive experience leading cyber security operations functions, with a strong understanding of modern security frameworks, threat landscapes and regulatory requirements. Whether responding to critical incidents, advising executives or developing your team, you're known for your calm judgement, strategic thinking and ability to translate complex security challenges into practical solutions.

To be successful, you'll have:

- Significant experience in cyber security, including leadership of security operations functions within large or complex organisations.
- Demonstrated expertise across security operations, threat intelligence, vulnerability management, incident response and cyber risk management.
- Robust knowledge of IT, OT and IoT environments and the security challenges associated with critical infrastructure.
- Experience working with recognised frameworks and standards such as ISO 27001, NIST Cyber Security Framework, IEC 62443 and relevant privacy and regulatory requirements.
- Proven ability to lead and develop high-performing teams while building strong relationships across all levels of an organisation.
- Excellent analytical, problem-solving and decision-making skills, particularly in fast-paced or high-pressure situations.
- Relevant tertiary qualifications in Cyber Security, Information Technology, Computer Science or a related discipline. Certifications such as CISSP, CCSP or similar will be highly regarded.

Above all, you're a collaborative and authentic leader who can balance operational delivery with strategic thinking, fostering a culture of continuous improvement while helping keep essential services secure for the communities we support

At UU, our strength comes from our people. We value different perspectives, backgrounds, experiences and ways of thinking, and we're committed to creating a workplace where people feel respected, included and supported to do their best work.

We welcome applications from people of all backgrounds, identities and life experiences.



You do not need to meet every requirement to apply. If this role interests you and you feel you could contribute, we'd love to hear from you.

For us, it's about finding the right person, not ticking every box.

If you require adjustments at any stage of the recruitment process, please let us know. We're here to support you through the process.

Why Urban Utilities

At Urban Utilities, the work we do is about so much more than the bottom line. We're a leading provider of world-class drinking water and wastewater services to the vibrant communities of Brisbane, Ipswich, Lockyer Valley, Somerset, and Scenic Rim. As we continue to grow, we're committed to planning ahead and shaping a sustainable future around water for generations to come.

At the core of our work lies genuine care: for our team, our customers, communities, and the environment. From the flush of a toilet to major infrastructure projects and residential developments, we're dedicated to being there every step of the way.

Our HQ is in Fortitude Valley, Brisbane, but you'll find us all over SEQ - working in cool places like the SAS Laboratory in Darra, field-based depots in Eagle Farm, Acacia Ridge, Bundamba, and wastewater treatment plants dotted across the region.

We know the chance to thrive, and progress comes hand in hand with the support to balance work with life. So, you'll access an increasingly diverse range of benefits and initiatives that'll help you bring the best you. Speaking of which, here's just a sample of the benefits we offer our team:

- Generous Salary Packaging options, including novated leases
- Corporate discounts across Health insurance, technology and more
- 18 weeks of paid parental leave, 15 days personal leave including two proactive wellbeing days, and an additional day of leave each year to connect with friends and family
- Flexibility at UU depends on the type of work you do but could include options such as, 9-day fortnights and flexible days. Talk to us about what flexibility means to you!
- Urban Utilities is an endorsed employer for all women. See our range of benefits and policies directly at WORK180

There's no us without you. Come shape the future with us.

How to Apply

Click 'Apply' to submit your application.

Please note: applicants may be required to undergo background checks as part of the recruitment process for this role.

For further information please contact our Talent team at ••••@urbanutilities.com.au

📌 Cyber Security Operations Lead (Fortitude Valley)
🏢 Urban Utilities
📍 Fortitude Valley