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Sr.
Recruitment Consultant @ Tech Mahindra | Resource Management, Strategic Sourcing
The ideal candidate will be responsible for delivering End-user computing support by configuring and troubleshooting our customers' technical issues.
You will support the customer by acting as the liaison between the customer and other internal teams.
Your ability to work in a complex networking setting will also make you an ideal candidate.
Responsibilities
Reproduce customer environment and run tests
Manage and address electronic tickets efficiently
Liaise between sales team, customer success team, and customers to properly address customer problems
Troubleshoot and configure software and hardware
Qualifications
2+ years of technical support experience
Customer service oriented
Strong written and verbal troubleshooting skills
Seniority level
Associate
Employment type
Full time
Job function
Information Technology
IT Services and IT Consulting
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📌 Technical Support Engineer (New South Wales)
🏢 Tech Mahindra
📍 New South Wales