Partner Account Manager – Australia (East Coast)
Location:Sydney, Melbourne, Brisbane or Newcastle (Hybrid – travel required)
Salary:$100,000 AUD per annum
About Foodhub
Foodhub powers technology for over 30,000 restaurants, takeaways, stadia, hotels, and bars worldwide, across the UK, USA, Canada, Ireland, Nigeria, Grenada, and ANZ.
Our comprehensive tech stack supports clients in online ordering, delivery, and POS operations, helping businesses enhance customer experience and drive new revenue streams.
About the Role
We are seeking an experiencedPartner Account Managerto strengthen and grow our partner relationships across Australia.
You'll be the key contact for our reseller and enterprise partners, ensuring their success with Foodhub's POS and payments solutions.
This role requires someone with strong commercial acumen, excellent organisational skills, and the ability to manage multiple priorities while delivering exceptional service.
You will work closely with partners to help them maximise the value of our technology, onboard new clients, and identify growth opportunities across their portfolios.
Key Responsibilities
Manage a portfolio of key reseller and enterprise partners across Australia.
Build strong relationships with partner stakeholders, acting as a trusted advisor.
Drive partner performance, increasing transaction volumes and adoption of additional Foodhub solutions.
Support onboarding and implementation of new partners and client locations.




Work collaboratively with internal teams to ensure smooth delivery of services and timely issue resolution.
Maintain accurate CRM records and reporting on partner performance.
Regularly meet partners on-site and represent Foodhub at partner and industry events (travel required).
Identify opportunities for growth, upselling, and cross‐selling within partner accounts.
Key Performance Indicators (KPIs)
Partner growth (orders and revenue)
Retention and satisfaction of partner accounts
Partner onboarding success
Accuracy of CRM and reporting
Contribution to team and regional revenue goals
Requirements
Minimum 3 years' experience inB2B account management, partner management, or customer success.
Experience withPOS systems,payments technology, or SaaS platforms is essential.
Proven ability to manage and grow relationships withlarge enterprise clients.
Strong organisational, prioritisation, and communication skills.
Self‐motivated, with the ability to work independently and travel as required.
Full, valid driver's licence.
What's in It for You
$100,000 AUD base salary (plus potential performance bonus)
4 Weeks Annual Leave
Superannuation
Performance Incentives
Flexible working setting (hybrid)
Career progression in a fast‐growing global tech company
Seniority level
Associate
Employment type
Full‐time
Job function
Sales and Customer Service
Industries
Technology, Information and Internet
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📌 Partner Account Manager (New South Wales)
🏢 Foodhub
📍 New South Wales