19 Sep
|
Compass Education
|
Victoria
19 Sep
Compass Education
Victoria
Job Description
Compass Education is seeking a Quality Assurance Manager to elevate customer service quality across the global team.
You will monitor and evaluate interactions across omni-channel support, using QA data and feedback to identify risks and coaching opportunities that improve service delivery.
You will partner with Support, Training, Product and Development to build a consistent quality culture and ensure high standards across every interaction.
📌 Quality Assurance Lead For Education Support & Experience (Victoria)
🏢 Compass Education
📍 Victoria