Bend + Mend is a well-established, highly regarded Physiotherapy and Pilates practice in the heart of Sydney's CBD. Established in ****, we have built a solid reputation for providing high-quality, patient-focused care across Physiotherapy and Clinical Pilates.
We are looking for an
enthusiastic, professional and friendly Part-Time Receptionist / Administration team member
to join our tight-knit team of Physiotherapists and Front Office staff.
This is an excellent opportunity for someone who enjoys working with people, takes pride in providing exceptional customer service and would like to be part of a supportive and positive workplace.
The Position
We are offering a
permanent part time position of approximately ***** hours per week
, based at our Martin Place clinic.
Reception coverage is shared between
8:00am and 6:00pm, Monday to Friday
, with
no weekend work
.
The role offers flexibility around hours and provides the opportunity to develop your administration and customer service skills within a professional healthcare environment.
What You'll Be Doing
As a Receptionist, your primary focus will be making sure every patient feels welcomed, valued and well cared for from the moment they contact us.
Your responsibilities will include:
Warmly welcoming and assisting patients
Providing friendly and professional face-to-face, telephone and email communication
Managing appointments, including making and amending bookings
Processing payments through EFTPOS and HICAPS
Maintaining accurate patient and customer records
Assisting with general administration and banking




Ordering and maintaining office supplies
Helping to maintain a welcoming, organised reception and office environment
Supporting our Partners, Physiotherapists and wider team as required
About You
We are looking for someone who is
warm, personable and genuinely enjoys helping people
.
You will ideally have:
Excellent communication and interpersonal skills
A friendly and professional telephone manner
Strong computer and IT skills
Excellent attention to detail and accuracy
The ability to multitask and stay organised in a busy environment
The confidence to work independently while also being a strong team player
A professional and well-presented manner
Previous reception, administration or customer service experience
Healthcare or Physiotherapy reception experience is advantageous, but
personality, attitude and a genuine commitment to providing excellent customer service are just as important to us.
Why Bend + Mend?
At Bend + Mend, we believe that a great workplace is built around great people.
We are a
close-knit and supportive team
where our Physiotherapists and Front Office staff work together to provide an exceptional experience for our patients.




We value our people and provide:
A friendly, supportive and collaborative team environment
Regular in-house training and ongoing support
Opportunities to develop your skills and take on additional responsibility
Regular staff reviews and opportunities for skilled growth
A dedicated social committee and regular team events
A welcoming, positive workplace where people genuinely enjoy coming to work
About Bend + Mend
Bend + Mend has been providing Physiotherapy and Pilates services in Sydney CBD since ****.
Our clinical services include:
Sports Physiotherapy
Spinal Physiotherapy
Clinical Pilates
Women's Health
Pre- and Post-Natal Care
Ergonomics
Our Martin Place Clinical Pilates studio is fully equipped with
DMA Reformers, a full-size Trapeze, Balanced Body Wunda Chair and other specialty Pilates equipment.
Our clinic is located in the heart of Sydney CBD, close to
Martin Place and Wynyard train stations
and numerous bus routes. Enjoy your lunch break exploring Pitt Street Mall, relaxing by the harbour or taking a walk or run through the Royal Botanic Gardens.
Your application will include the following questions:
Which of the following statements best describes your right to work in Australia?
What's your expected annual base salary?
How many years' experience do you have as a receptionist?
How much notice are you required to give your current employer?
Medical Receptionist / Patient Concierge – Dermatology & Laser Clinic
#J-*****-Ljbffr

📌 Receptionist Part-Time For Sydney Cbd Physio & Pilates Practice (New South Wales)
🏢 Bend and Mend
📍 New South Wales