Job Description
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EARN $60,000 - $70,000 + Super Based On Experience
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Full time Office Role Monday To Friday Role 8:30 am - 4:30 pm
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Combine Customer Service, Telesales & Account Management
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About The Company n
Our client was established in **** from a modest beginning, they have grown to be one of Australia's largest, well known and most respected import/export wholesale marine businesses. They value fair and honest business ethics, customer satisfaction, very high stock/order fill ratios, fast delivery of goods, realistic and fair pricing of products.
About The Opportunity n
The primary purpose of this position is to provide responsive customer service while processing orders, managing enquiries and proactively supporting sales growth across an established NSW customer territory.
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Working closely with the wider team, you will manage inbound customer enquiries while proactively contacting existing customers to promote products, increase spending and maintain strong ongoing relationships.
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Some of your responsibilities will include:
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Receive customer calls and emails and convert enquiries into sales orders within the ERP system
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Process online orders and coordinate with the operational team through to completion
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Handle customer enquiries relating to orders, invoices, products and general account matters
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Proactively contact existing telesales customers according to an agreed call schedule
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Introduce new products and identify opportunities to increase sales across existing accounts
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Maintain accurate and up-to-date customer information within the company database
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Promote use of the online webstore while continuously developing your product knowledge
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About You n
The successful candidate will have:
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2-4 years of proven experience in internal customer service or telesales
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Strong customer service skills with a professional and helpful approach
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Confidence proactively contacting customers and identifying sales opportunities
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Ability to manage customer enquiries, orders and account-related questions
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Strong attention to detail when maintaining customer and order information
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A collaborative approach with integrity, professionalism and a willingness to learn
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An interest or hobby in boating will be advantageous but is not essential.
What's in it for You? n
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Full-Time
Monday To Friday 8:30am - 4:30pm
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Stable Sydney-Based Role
Located In Homebush West
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Manage & Grow
An Established NSW Customer Territory
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Varied Role
Across Customer Service, Sales & Orders
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Build Your Knowledge Across A Broad Product Range
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Work Closely With A
Collaborative Internal Team
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Immediate Start Available
For The Right Candidate
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Apply today and don't miss out on starting this prospect as soon as possible!

📌 Internal Customer Service Representative (New South Wales)
🏢 Recruit Shop
📍 New South Wales