Job Description
About the role: n
n
We are seeking an enthusiastic and motivated Administration officerto join our beautiful Lane Cove office. Working with a national administration team to support business functions.This is a full time position working Monday – Friday.
n
n
nYour Duties: n
n
n
n
Managing Incoming telephone enquiries
n
n
Managing bookings and rescheduling for NDIS services
n
n
Front of house duties for the office, greeting clients & customers
n
n
Allocating new referrals to appropriate clinicians based on experience, location and skill set
n
n
Ownership of site presentation, cleanliness and events preparation
n
n
Completing site audits as required
n
n
Creating and updating electronic records for existing clients
n
n
Assisting with reporting as required
n
n
Other additional administration duties as required
n
n
n
n
nRole requirements: n
n
n
n
Administration and/or reception experience (desired, but not essential)
n
n
Previous Health knowledge (desired, but not essential)
n
n
Focus on providing exceptional customer service
n
n
Exceptional communication skills with internal & external stakeholders
n
n
Exceptional attention to detail, organisational and time management skills
n
n
Ability to work effectively as part of a team
n




n
Willing to undergo a National Police Check
n
n
Hold a or be willing to obtain Working with Children or Vulnerable Person check
n
n
n
n
nWe also provide: n
n
n
n
Equipment and resourcesincluding a laptop, mobile phone, complete workstation setup and access to an extensive range of online assessments, subscriptions, templates and tools.
n
n
Multi-disciplinary teamapproach working with Behaviour Support Practitioners, Psychologists, Occupational Therapists, Speech Pathologists & Dietitians
n
n
Intensive induction program, run by our supportive Strategy and Performance team, to ensure that you are the best that you can be.
n
n
Opportunities for career progression and advancement due to our priority to promote from within first.
n
n
Strong and positive reputationwithin our industry, so you can work for a provider that you can be proud of.
n
n
n
n
n
The ORS Group is a multicultural, diverse, supportive and versatile employer, specifically encouraging applications from Aboriginal and Torres Strait Islander Australians, people from culturally diverse backgrounds, working parents, LGBQT+ and people with disabilities for positions within our company.
n
#J-*****-Ljbffr

📌 Client Services Officer (New South Wales)
🏢 ORS
📍 New South Wales